Engagement/Retention: Planning for and understanding diverse groups work experiences, employee surveys to understand employee inclusion. Yet, digital platforms can cultivate a diversity of opinion only if an organization actually employs diverse people to connect with. So, technology certainly has a supportive role to play in driving greater diversity and inclusion, but it’s clear that structure, strategy and processes need to be the foundations on which everything else is built. High Profile Advocates Facebook’s two most recognisable leaders – CEO Mark Zuckerberg and COO Sheryl Sandberg – have actively started promoting diversity in the public eye. I caught up with Stacia recently to learn more about the research they’ve been conducting. Using a values-engaged educative evaluation approach to address issues of diversity and equity in a multi-site Science Technology Engineering and Mathematics program evaluation Author(s): Tillman, Ayesha Director of Research: Assessing network inclusion and analysing talent acquisition processes, creating D&I dashboards, measuring ERGs, and quantifying the impact of D&I on business. With a recruitment process based heavily on social connections, the Hill Winds Society needed a way to reduce human bias.” – said the assistant director of class activities and alumni relations at Dartmouth College. We categorised the D&I technologies into four specific talent areas with associated sub-categories: Talent Acquisition: Includes candidate sourcing and candidate selection, Development/Advancement: Includes learning and development, mentorship and career management, performance management, high-potential selection, and leadership development, Engagement/Retention: Includes employee experience, employee communications, and employee voice, Analytics: Includes D&I analysis (e.g., D&I dashboards and pay equity), D&I business case analysis (e.g., data that shows the return on diversity and inclusion investments), and employee resource group (ERG) management and analysis, Fig 1. Bankwest, an Australian full-service bank and one of BeingVR’s clients, recently used a VR experience for its leaders. As a result, dozens of tech companies have rushed to meet the rising tide of action. Technology ushers in fundamental structural changes that can be integral to achieving significant improvements in productivity. By clicking “Subscribe” button above, you are accepting our Employee Engagement, Employee Experience, Design Thinking, https://redthreadresearch.com/2019/07/23/di-tech-sign-up/, subscribe to The Digital HR Leader weekly newsletter. As the diversity and inclusion field develops, many of these terms may evolve too. Leaders are gradually understanding the business imperative for a diverse organisation at all levels, and are beginning to realise that building an inclusive culture means also addressing bias as a systemic problem, rather than relying on individual interventions alone. What must leaders do? There is huge opportunity to use people data to benefit diverse individuals and to make entire companies more inclusive. Using Technology to Bridge the Cultures Together in the Multicultural Classroom Research and various studies have showed that using multimedia in the classroom increases creativity, innovation problem solving and improves communication between people. Here's a breakdown of some of the broad benefits associated with investing in D&I technology: Implementing more consistent, less-biased, and scalable people decision-making process. Using a GearVR Samsung app during the VR training experience allowed leaders to share the same virtual interactions with colleagues (actors) and learn from each other’s experiences and perspectives in peer discussions back in the real world. Development/Advancement: Delivering training, providing communications channels and post-event support for training, offering virtual reality training, and diverse networking opportunities conferences and events, behaviour assessments and debriefing for employees and leaders, help connecting talent with mentors and personalised career pathing. In fact, training individuals who then return to an institutionalised system of inequity sends all sorts of mixed signals — and can actually undermine even the good faith efforts companies try to make. Sign up with your email address to receive news and updates from myHRfuture. BeingVR customised a three-part VR experience series, in collaboration with Bankwest, on inclusive leadership in order to develop leaders to recognise and leverage diversity for high performance. Textio technology (Source: Stacia Garr, RedThread Research and Mercer). Last autumn, RedThread Research and Mercer explored the emerging D&I Technology market. Half of talent acquisition D&I tech vendors in our survey report are working with VC funding. Before Bersin, Stacia spent nearly five years conducting research and creating learning content for the Corporate Leadership Council, part of CEB/Gartner. Our definition of D&I Technology in this report is “Enterprise software that provides insights or alters processes or practices, at the individual or organisational level, in support of organisations’ efforts to become more diverse and inclusive.” Organisations are out there looking for solutions to move them towards greater diversity. When an … Pluto – This is an analytics platform for companies to build diverse and inclusive culture. When we published the report, our predictions for the next 18 months included: an expansion of D&I technology vendors to larger organisations and industries beyond the knowledge sector; a demand for specialised D&I technology solutions; and though we expect talent acquisition to continue to receive the most VC-backed funding, we believe the market will continue to expand toward D&I tech solutions aimed at guiding decision making in firms through D&I insights and analytics, improving organisational culture, and reducing unconscious bias. Create a winning 'bitesize' animation or film of less than one minute that drives awareness of how we can use technology to promote equality, diversity and inclusion in the workforce. Invest in your career and learn the HR skills of the future. As part of this, people are using the technology to encourage empathy with marginalized groups. Thus, they must start work closing the achievement gap in later years. Leading practices in using D&I technology: How to best address D&I challenges from a technology standpoint and associated outcomes. You get one email to engage their interest. It’s important to understand that this is an incredibly heterogenous group of companies with a broad swathe of creative approaches to all the different aspects of D&I. ), we did not find a lot of instances where people analytics teams are deeply involved in D&I and the technology used. Reducing people’s sense of empowerment to make critical people decisions. Stacia Garr co-founded RedThread Research in 2018 after leading talent and workforce research for eight years at Bersin by Deloitte. We found four main categories of solutions: talent acquisition, development/advancement, engagement/retention and analytics. Enabling employee perceptions of big-brother monitoring, an over focus on “political correctness,” or “reverse-discrimination.”. Prior to joining Insight222, David was the Global Director of People Analytics Solutions at IBM Watson Talent. How 4 Chicago startups are using tech to address the industry’s diversity problem Alida Miranda-Wolff, Ethos @AlidaMW May 25, 2018 8:30 AM Entrepreneur Stella Ashaolu founder and CEO of … Using Technology to Drive Diversity in Your Business. Her With these web tools, apps, word processors, document cameras, software — you name it — you can find a way to use it to your students’ advantage by creating more … As we look further to the future, we recognise several areas that warrant further study as the market continues to evolve. You're successfully subscribed to the Digital HR Leaders newsletter on myHRfuture. As a nation, we The other three categories (development/advancement, engagement/retention and analytics) have very different models, with nearly 80% being owner-bootstrapped, private-equity-backed, self-funded, or other. D&I technology is a market gaining traction and poised for rapid acceleration, with the capabilities to offer breakthrough insights that can drive new behaviour and actions to further accelerate progress. Whether your focus is B2B or B2C, a socially diverse team is just good business sense. Things like unconscious bias and other diversity training efforts, mentoring, and sponsorship were all focused on the behaviour or understanding of one person. Technology can be a key enabler when it comes to ensuring your company sticks to equality and diversity best practice. We came away with five major observations: The D&I technology market is fragmented, growing, and large. Thanks to various tools like sentiment analysis, machine learning, AI and pattern recognition; the D&I tech space is re-shaping itself faster. Measuring and monitoring the impact of efforts designed to improve D&I outcomes. The myHRfuture Academy provides you with an on-demand platform where you can get access to short, bitesized learning content to help you build knowledge in the skills that you need to prepare for the future of HR. In reality it is mostly visible that in spite of huge efforts by the leaders, many organizations are still are far from reaching their goals in this respect. Solely relying on technology to prevent discrimination and biasness may not be the right choice. However, the representations of historically underrepresented group of employees are yet to take its own sweet time. Even in the 21st century, many companies still struggle to foster diversity in the workplace. D&I technology vendors we surveyed in all four of the talent management areas are growing rapidly. Nearly 40% within each category are experiencing more than 100% YOY revenue growth. How to Improve Diversity and Inclusion Using Social Media If you’re looking to improve your organization’s diversity and inclusion initiatives, you may want to look to social media. Balloonr is a technology that gathers feedback and ideas from all employees without allowing bias to influence feedback. The Baltimore Police Department will deploy technology this summer that alerts officers when guns are fired on city streets.ShotSpotter, which is made by a California company of the same name, utilizes audio sensors Teaching With Technology: Tech That Explores Diversity By Warren Buckleitner , Ph.D. Technology is at its best when it brings diverse people together to share common issues, including those that center on our most precious resource, our children. Moreover, in recent times it is much clearer to acknowledge the fact that D&I has become more of an institutional and systemic issue. Diversity in teams or at senior management level brings a wealth of knowledge, experience and different perspectives. Encountering unfamiliar cultures is always a challenge, particularly in a business context. HR Leaders across the world are working closely with their top management to drive Diversity and Inclusion (D&I) agenda owing to its increased scrutiny from the media, social movements and top priority from the boards of directors in majority of organizations. David Green is a globally respected writer, speaker, conference chair, and executive consultant on people analytics, data-driven HR and the future of work. Each year, Dartmouth holds a thorough recruitment and evaluation process to select ten first-year students to become members of the Hill Winds Society – a group of about 40 students who serve as ambassadors to the alumni body and help connect the Dartmouth community. These platforms help businesses with human resources in two important ways: internally to improve diversity and inclusion in the workplace, and externally to attract more diverse candidates. Second, people analytics teams are uniquely positioned to provide critical insight on how to make organisations more inclusive, given the vast data sets to which they have access. Technology can step in and help change the status of diversity in the workplace and help businesses achieve more. Fig 2. 4 Leadership, Diversity and Inclusion: Insights from Scholarship About the nAtionAl urbAn Fellows public service leAdership diversitY initiAtive America was founded on the principles of justice, equality and inclusion. Using electronic technology to promote equity and cultural diversity in social studies education. I think now we’re beginning to understand that bias may begin with individuals, but quickly becomes systemic — codified into our processes and cultures. Get access to exclusive content on People Analytics, Digital HR & HR Technology, Design Thinking, Workforce Planning, Consulting & Influencing and Stakeholder Management. And with that message, you’ve got to be able to differentiate your company and culture from hundreds of others reaching out. Dartmouth College, a liberal arts post-secondary academic institution and member of the Ivy League, has seen positive results when using D&I technology to gather ideas and perspectives in an unbiased manner. By and large, beyond basic reporting (on representation, talent pipelines, etc. While Zuckerberg made a point of taking time off for paternal leave … Relationship between D&I technology and human dynamics: Where and how to insert technology to facilitate behavioural changes when manoeuvring complex situations. After deploying Textio, Zillow Group also saw a 12% increase in the number of applicants that identified as women. Bankwest was searching for a training method to communicate and “see in action” the concept of inclusive leadership. Balloonr technology (Source: Stacia Garr, RedThread Research and Mercer). 4. Developing blind resumes, profiles and assessments for less biased hiring and reducing biases during selection and background checking processes. Diversity is an essential component in all classrooms. How can their constant efforts commensurate with the output they want to yield when it comes to D&I? Theory and Research in Social Education, 28(4), 502-526. Implementing technology or processes that are disconnected from other people processes or technology. Signalling broadly the importance of a diverse and inclusive culture to the organisation. Two years ago, the Hill Winds Society decided to complement its selection process with Balloonr to gather feedback and reduce bias in their candidate deliberation. As a result, 100% of participants agreed that learning in a VR environment was engaging and a memorable experience because it allowed them to encounter the types of situations and scenarios they face in the real world every day. individuals use computer technology for learning, work, socializing, and fun!' Thanks to Stacia for sharing the fascinating research RedThread and Mercer are conducting in the D&I Technology space. The case for diversity and inclusion in the workplace is compelling – not just because it is the right thing to do, but because numerous studies suggest it can drive better business performance too. Hence, technology along with a combination of strategy, processes, policies and individual ownership needs to be designed for a consistent and scalable change that we have been waiting to see in all these years.Â. Enabling anonymous reporting, aiding innovation and feedback loops while minimising bias. You can follow David on LinkedIn and Twitter and also subscribe to The Digital HR Leader weekly newsletter. Here are a few tips on how teachers can incorporate diversity into the classroom. Sandberg wrote Lean In, a book encouraging women to become empowered in the workplace and the challenges they face doing so.. Customer insights: Better understanding customers’ experiences with D&I technology and their evolving needs. Members gained confidence to share their thoughts and provide ideas that may have never been voiced in discussions. For this Research the majority are small, growing, and pay analyses... Engagement/Retention: Planning for and understanding diverse groups work experiences, employee surveys to understand employee inclusion significant! 2019 update to the Digital HR leaders newsletter on myHRfuture address to receive news using technology to address diversity updates myHRfuture! And culture from hundreds of others reaching out a 12 % increase in the and. 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