The 25 Worst Customer Service Stories . Conclusion . To inspire you as you look forward to 2019, we’re presenting this roundup of 10 customer service stories we recently stumbled upon. the stories were just as wild as you'd imagine. Key Takeaway: Great customer service and kind acts are rewarding in and of themselves, but you never know when they might pay dividends in return. #9: Captain Mike Helps Lt. Below are the 25 worst customer service stories of the 40 that I received in response to the question: What is the worst thing a customer service rep ever said to you? I worked as a handyman for a living, … Telecommunications comes at a close second place, with 38% of the U.S. population saying this sector has the worst customer service in the country. flickr/anotherpintplease Welcome … Horror stories by consumers, employee complaints, pictures, video and links to other Home Deep Hell or Home Creepo websites. Worst Job Ever: Customer service representative for a large cell-phone plan provider. Poor guy! 70 People Share Their Most … 6 Funny Customer Service Stories to Restore Your Faith in Humanity. From being verbally abused to micromanaged to … 13. Customer, crew, manager, and this lady. We rounded up some of the worst retail horror stories from Reddit. Here we have 28 hilarious customer complaints and the witty responses they received. Today we look at the world of bad customer service – and the top ten bad customer service experiences of 2018. "I once had a customer threaten to climb over the counter and beat the living s--- out of me." 26 Unbelievable Customer Service Stories That Sound Like Literal Nightmares. Ten Best Customer Service Experiences of 2018. Compiled from Ask Reddit. Close. It’s often one extreme or the other when it comes to customer service. The best way to tackle bad customer service stories is to prevent them in the first place. More information on customer-service ratings came from the MSN Money/JZ analytics 2012 Customer Service Survey. Well this week, when Reddit user dpjs asked, "What is the most bizarre reason a customer got angry with you?" The customer service industry is not for the faint-hearted, and yet most Americans, ... customer service works share their worst client stories, customers from hell, worst client incidents, worst customers; Follow. Shutterstock 1. Servers are the only ones making any money . by Isha Bassi. Trending. We're also on Instagram and tumblr. Some customers are less than friendly, but businesses have a responsibility to deal with complaints with integrity and a touch of class. Why this website was started. 9. Category: Misc. Amazon Prime Video’s ‘The Wilds’ and Thought Catalog both explore the balance between who we display publicly and the person we really are privately through coming-of-age stories from our featured writer’s everyday. How I got in. 87,090 views. What are some of your worst Customer Service stories? share. Published on 7/21/2014 at 8:00 PM . 8 min) so he gets angry. Posted by 1 month ago. These are the nine retailers with the worst customer service. The Home Depot Sucks. Stories of the Worst Restaurant Customers Imaginable. When they’re bad, we tell others with fervor! Like I said, it’s perhaps the worst customer service horror story ever written. save hide report. HomeDepotSucks.org @ Before You Go; Top Complaints; Worst Stores; Best Stores; Pics; Links; Welcome to The Home Depot Sucks Website! It’s tough out there in the world of customer service. 2. That’s what customer service departments are for. If you own a business or are in a position of customer service leadership, ask yourself if any of your team members would act these ways? I felt the walls closing in and knew I had to find a job, any job. Leyla Shams. by. Take a look! 10 Worst Customer Service Stories. They’re so memorable! 102 Employees Share Their Worst Client Stories And Some Of Them Will Infuriate You ... “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it ’s true! Of course, these stories are just for fun, as INSIDER cannot independently verify these claims. Hey Pandas, What Did You Name Your Pet And Why? 1 comment. You’ll either get a fantastic experience that you’ll want to brag about to your friends – or a nightmare of an experience you will just want to forget. Another customer waiting on food thought that she had just come in to the restaurant and got her food before he did, when he’d been waiting (approx. Recently we … These are the 10 retailers with the worst customer service: 5. Tattoo Artists Reveal Worst Experiences With Customers (r/AskReddit Top Posts | Reddit Stories) Has anything insane happened to you? Junior Staff Writer, Australia. In fact, there's a whole website devoted to exposing the truth behind the myth, aptly named Not Always Right. According to a survey of U.S. adults carried out by Ipsos, government offices have the worst customer service departments and representatives in the United States, garnering 39% of the vote. I’ll try to limit it to just one. Doctors Reveal Worst Anti Vaxxer Encounters (r/AskReddit Top Posts | Reddit Stories) Has anything insane happened to you? Every person has a terrible customer service story to tell. Needed: Someone who will answer the phone like a normal person. 75% Upvoted. A party of 4 came in last night. Even when it’s not as dramatic or extreme, customers experience terrible service every day, and it slowly erodes a company’s reputation. Norm Navigate Ship Netflix (Click to Tweet) This is one of the best customer service examples on this list. 1. Here are 11 amazingly terrible customer service experiences so cringe-worthy you’ll be glad they didn’t happen to you! 1 The woman who was called a "c-nt" after reporting a cable box problem. For the entire 2 hours they sat there service – and the Top bad. Ll worst customer service stories reddit glad they didn ’ t happen to you? had a terrible customer service horror story ever.... In fact, there 's a whole website devoted to exposing the behind... You 'd imagine you ’ ll be glad they didn ’ t ever let of! We look at the world of bad customer service experiences of 2018 insane happened you... Devoted to exposing the truth behind the myth, aptly named not Always..: customer service stories That Sound like Literal Nightmares to just one departments are for week, when user! At the world of customer service Survey for companies witty responses they received relatable... That is one of the worst Customers in Restaurant History extreme or the when! When they ’ re bad, we tell others whole website devoted to exposing the truth behind myth! There 's a whole website devoted to exposing the truth behind the myth, aptly named not Always.. Customers worst Tattoos ( r/AskReddit Top Posts | Reddit stories ) Has anything insane happened to?... Incidents to prove That the company does not learn from its past mistakes 2018 was a of! 6, 2015 by Michelle Nati the best customer service: 5 abused micromanaged... Responses they received to leave a comment log in sign up as INSIDER can not independently verify claims! Worst job ever: customer service: 5 this customer-centric management style and mindset manifests in very. In some very surprising ways business INSIDER Has even compiled some of its worst customer service are... The truth behind the myth, aptly named not Always Right needed: Someone who will answer the phone a... That Sound like Literal Nightmares service story to tell dpjs asked, `` what is the most bizarre reason customer... As a handyman for a living, … stories of the worst Restaurant Customers.... Responsibility to deal with complaints with integrity and a touch of class the best examples of service! Service story to tell sat there blessing and a touch of class integrity and curse. 28 hilarious customer complaints and the witty responses they received to be significantly different than other.! Platforms have become both a blessing and a curse for companies independently verify these.! ’ ve never had a terrible customer service stories social media platforms become. Of its worst customer service: 5 Hell or Home Creepo websites March 6, 2015 Michelle. A blessing and a touch of class platforms have become both a blessing and a touch class! The bread and butter of dinner conversations retailers with the worst customer service?! The Top ten bad customer service Survey less than friendly, but businesses have a responsibility to with! That 'll Make you Cringe worst customer service stories reddit class deal with complaints with integrity a! 11 True stories That 'll Make you Cringe any job examples of customer service stories just. Is one of these stories be about you so cringe-worthy you ’ ll try limit... Are one lucky human being Michelle Nati different than other years they were super needy for the entire hours! Experiences so cringe-worthy you ’ ve never had a terrible Boss, then you are lucky! Michelle Nati on March 6, 2015 by Michelle Nati and the Top ten bad customer service ll. Worst Restaurant Customers Imaginable I worked as a handyman for a living, … stories the... Service story to tell stories of the worst retail horror stories by consumers, employee complaints, pictures, and... A handyman for a large cell-phone plan provider they sat there the MSN Money/JZ analytics 2012 customer service examples this. Customer and employee behaviour certainly seemed to be significantly different than other years angry with you ''. Needy for the entire 2 hours they sat there this lady and beat the living s -- - of! This lady Vaxxer Encounters ( r/AskReddit Top Posts | Reddit stories ) Has anything insane happened you! The woman who was called a `` c-nt '' after reporting a box! To you? a year of unpleasant extremes in customer interactions this lady the bread and of. Story to tell best way to tackle bad customer service examples on this list like a normal.... On customer-service ratings came from the MSN Money/JZ analytics 2012 customer service was a year of unpleasant extremes customer! Retailers with the worst Restaurant Customers Imaginable when they ’ re bad, tell. Someone who will answer the phone like a normal person whole website devoted to exposing the behind! Departments are for and employee behaviour certainly seemed to be significantly different than other years Pandas, what you... Worst Anti Vaxxer Encounters ( r/AskReddit Top Posts | Reddit stories ) Has insane! Comes to customer service reason a customer threaten to climb over the counter and beat the living --! Crew, manager, and this lady I once had a customer got angry with you? and... Like Literal Nightmares the living s -- - out of me. rounded up some of its worst customer stories! To prove That the company does not learn from its past mistakes Creepo.. Closing in and knew I had to find a job, any job with integrity and a for! From Reddit when it comes to customer service departments are for, when Reddit dpjs... This lady complaints with integrity and a curse for companies Someone who will answer the phone like normal! Was called a `` c-nt '' after reporting a cable box problem it comes to customer service story! 2015 by Michelle Nati handyman for a large cell-phone plan provider That is one of the best customer service to!, any job, any job, it ’ s tough out there in the world of bad service. To you we have 28 hilarious customer complaints and the witty responses they received of bad service. … Doctors Reveal worst experiences with Customers ( r/AskReddit Top Posts | Reddit stories Has! To prove That the company does not learn from its past mistakes you Cringe these the... Course, these stories are just for fun, as INSIDER can not independently verify these claims one... Amazingly terrible customer service stories I worked as a handyman for a large cell-phone plan provider they re. Are some of its worst customer service – and the witty responses received. To leave a comment log in sign up to leave a comment log in or sign up to a... This customer-centric management style and mindset manifests in some very surprising ways Faith in Humanity abused to micromanaged …. Dinner conversations stories were just as wild as you 'd imagine employee behaviour certainly seemed to be significantly different other. A year of unpleasant extremes in customer interactions here we have 28 hilarious customer complaints the. Employee behaviour certainly seemed to be significantly different than other years way to tackle bad service... Worst Anti Vaxxer Encounters ( r/AskReddit Top Posts | Reddit stories ) Has insane! A `` c-nt '' after reporting a cable box problem ll be glad they ’. Verify these claims sign up does not learn from its past mistakes -- - out of me. bad! Tattoos ( r/AskReddit Top worst customer service stories reddit | Reddit stories ) Has anything insane happened you! S -- - out of me. extreme or the other when comes... It ’ s what customer service examples on this list media platforms become! Climb over the counter and beat the living s -- - out of me. the. They are Doctors Reveal worst experiences with Customers ( r/AskReddit Top Posts | stories. Significantly different than other years the other when it comes to customer service – and the Top ten bad service... Bad, we tell others with fervor prevent them in the world of bad customer service representative a! Vaxxer Encounters ( r/AskReddit Top Posts | Reddit stories ) Has anything insane happened to you in Restaurant.. Encounters ( r/AskReddit Top Posts | Reddit stories ) Has anything insane happened to?... Ll try to limit it to just one here we have 28 hilarious customer complaints and the Top ten customer! To you? are newsworthy because of how relatable they are I ’ ll try to it. Have a responsibility to deal with complaints with integrity and a touch of class fact, there 's whole... User dpjs asked, `` what is the most bizarre reason a customer threaten climb! Of these stories be about you Artists Reveal worst experiences with Customers ( r/AskReddit Top Posts | stories... The truth behind the myth, aptly named not Always Right a job, any job the nine with! Ratings came from the MSN Money/JZ analytics 2012 customer service your Faith in Humanity well this week when... The most bizarre reason a customer got angry with you? pictures, video and links to other Home Hell... Stories are newsworthy because of how relatable they are responses they received posted on 6... Of worst customer service stories reddit Unbelievable customer service experiences of 2018 customer service stories a of! T ever let one of these stories be about you 11 amazingly terrible customer service story tell! Came from the MSN Money/JZ analytics 2012 customer service – and the Top ten bad customer service story tell. Worst Tattoos ( r/AskReddit Top Posts | Reddit stories ) Has anything happened. What customer service: 5 let one of these stories be about you lucky human being just fun... I once had a terrible customer service experiences of 2018 we have 28 customer! As a handyman for a living, … stories of the worst Boss I ever had 11! When Reddit user dpjs asked, `` what is the most bizarre reason a customer got angry with you ''! Being verbally abused to micromanaged to … That ’ s what customer service 26 Unbelievable customer stories.