Visit, make sure you notify us at the time of booking, advise us of any allergies or any special requirements, and. $90 for international flights per unaccompanied minor per destination. Upgrade my browser. Check your points balance, transfer points, update your details, claim missing points, top-up points, manage bookings and more. Earn Qantas Points on our huge range of accommodation options worldwide. Earning points couldn’t be easier. Qantas only permits changes to be made to unaccompanied minor bookings by: For travel departing from a domestic terminal, the travelling child's parent or guardian will need to complete the Qantas Unaccompanied Minor travel document (PDF) and ensure the child carries it with them to the airport. Standard seat selection is free on domestic flights and for selected travellers on international flights. Download our free online tools for individuals with dexterity limitation. On arrival, handover will be made to the main contact nominated by the parent, guardian or responsible adult to pick the unaccompanied minor up. We’ve introduced a number of additional measures at the airport and onboard to help keep your child safe and give you extra peace-of-mind when travelling. Dress your child in loose, comfortable clothes. In this situation, you may be moved from your Seat with Bassinet to accommodate other customers travelling with infants. You must book your child as an unaccompanied minor with the. Book your perfect holiday with a flight and accommodation package. Must be less than 2 years of age, weigh less than 11kg and be able to lie flat in the bassinet at the time of travel. your child carries medication, unless your child: understands and, if asked by our staff, can explain why they need the medication; carries a supporting letter from their doctor. Please check with the carrier operating the flight. Use the Qantas App to book and manage your trip with features such as check-in, seat selection, boarding pass access, My QFF and more. One (1) form of acceptable photo ID is required for verification of the identity of person dropping off and person picking up. at least 2 hours prior to departure for international services (including a domestic sector from an international port); and. Restaurant and hotel reviews, photo galleries and travel articles. Search and book from over 15,000 cruise itineraries. Your child will travel escorted through the airport by Qantas airport customer service staff. Bassinets may be booked for infants up to eighteen months, and there is a weight limit of 11 kilograms (25lbs). Request a child, toddler or baby meal when you’re booking your flight or after making your booking via Manage booking. If no request is made for your child to travel as an unaccompanied minor, your child will travel without special arrangements. After landing, the Qantas cabin crew member will hand the child over to the nominated pick up person. Options for mobility and medical assistance and first-time flyers. Note the following important information about connecting flights: If your unaccompanied minor is travelling to or from the United States of America, the child's parent or guardian is required to drop him or her off at the nominated location within the airport and must be contactable at all times. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. See details here. Acceptable forms of Non-Photo Identification are: Disclaimer: + Note that there will be an additional service fee of $50 for domestic flights and $90 for international flights per unaccompanied minor for bookings made at the airport. Please be aware that you’ll also need to confirm directly with any other airlines operating flights on your booking their policies in relation to infants occupying a seat and ensure you comply with them. Your child will travel escorted through the airport by one of our customer service staff. Qantas staff are not generally authorised to administer medication. Earaches are common during take-off; take something for your child to chew or suck on. Children travelling alone. For international travel, you’ll need to complete our international Unaccompanied Minor Wallet before check-in, which you'll need to request your Qantas office or travel agent to send out to you. On international flights, child airfares may be charged at 50% to 80% of the full fare depending on the airline and route. Find the best Qantas deals that fit your budget and fly with confidence on Tripadvisor, the world's largest travel site. Deals on Qantas flights across a range of Australian and international destinations. Book flights, multi-city or round the world trips, search using our interactive map or redeem a Flight Credit. Infants fly free on domestic flights on Virgin Blue and Jetstar, but you pay the full fare for children older than two. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Please see the pricing table below. Your child cannot travel as an unaccompanied minor on Qantas flights. Upgrade my browser. Designed for small to medium businesses. For more information, visit the Department of Home AffairsOpens external site in a new window. Find out how to book flights for unaccompanied minors, any associated fees and the documents you'll need to provide for when a child travels alone. This loyalty program has been created exclusively for SMEs. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. How to connect with us through Social media platforms. It’s advisable to check with the relevant consulate before travelling as to their regulations. It’s a good idea to carry all your medication onboard so it’s on hand if you need it. If you need to book an infant with a seat or book travel that involves more infants than adults, please contact us to make your booking. The weight limit is 25lbs/11kg. Note that, in addition to the above supervision fee, there will be an additional service fee of A$50 for domestic flights and A$90 for international flights per unaccompanied minor per destination for unaccompanied minor bookings made at the airport. Booking tickets Book your flights with Qantas on www.kulula.com or call 011 921 0490. confirm that the child can self-administer it. Kids aged 3-11 who join the Frequent Flyer program receive a welcome pack, including their own Joey Club passport. a valid motor vehicle Driver’s Licence issued under a law of the Commonwealth of Australia, or of a State or Territory of Australia; a current document issued by the Commonwealth of Australia, or an Australian State or Territory, or by an authority of the Commonwealth of Australia, or a State or Territory of Australia, that identifies the person; a current Aviation Security Identity Card issued by the operator of the aircraft, or the operator of an airport in Australia; and. Earning points couldn’t be easier. The letter from the child's doctor must: be dated within two years of the date of travel, confirm that the child is capable of identifying the need for the medication; and. Information about visas, health and more. First/Business and Premium Economy flyers are allowed two pieces, each one weighing no more than 7kg. Qantas Airways and Expedia have teamed-up to provide you with the very best airline flight deals in the UK. Book travel insurance for your next trip. Business-Class passengers’ baggage allowance is 30kg and First-Class flyers can bring 40kg. You may request that your child travels as an unaccompanied minor and this service can be requested by contacting your local Qantas office or travel agent. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Unaccompanied minors are required to be checked-in at the airport: At check-in or at the Service Desk, Qantas staff will check that the Qantas Unaccompanied Minor Travel Document or Wallet has been correctly completed. The person making the booking for the unaccompanied minor should make enquiries well before travel with the consulates of each country to check that all requirements are met. Get ideas for your next trip or tick something off your travel bucket list. This person must be 18 years or older, or a sibling aged 15 years of age or older. Baby products may include, but are not limited to: Products such as baby milk powder that are not liquids, aerosols or gels can be taken onboard. That's why we offer a service with features such as separate rooms during transit for unaccompanied minors at Brisbane, Sydney, Melbourne, Perth, Cairns and Adelaide Airports, and for your child to be escorted through Immigration and Customs by Qantas Customer Service Agents for international flights. To select your seats, visit Manage booking. Discover the world with Qantas and our partners. Travel and partner special offers available exclusively for our members. It is the third-oldest airline in the world, after KLM and Avianca, having been founded in November 1920; it began international passenger flights in May 1935. Remember you can't book unaccompanied minors when: See children travelling with medication for more information. Ensure all members of your family have a valid passport and any visas required for the countries you’re travelling to and transiting in well in advance. To select your seats after you've booked, visit Manage booking. Medication is defined as any medicine from a doctor or dentist (on prescription) and from a pharmacist or over-the-counter. Browse our airport guides and lounge network information. Visit seat selection for more information on seating and charges. organise a letter from the child's doctor if your child needs to carry medication, which may include carrying an Adrenalin Auto Injector and Ventolin inhalers. a travel agent or person acting on behalf of any of the above; or. If the Qantas Unaccompanied Minor Travel Document or Wallet is not properly completed, the unaccompanied minor may be transferred to the next available flight if the completion of the documentation will result in the child missing the flight originally booked. Book flights, multi-city or round the world trips, search using our interactive map or redeem a Flight Credit. *Child fares are available on select routes. Get the latest flight sales and travel reviews straight to your inbox. At your request, your child can travel as an unaccompanied minor with an Unaccompanied Minor Wallet to be completed by the parent or guardian, subject to a supervision fee. If you can't find your fare conditions listed, please contact the Qantas office that your booking was made through.. For international services, infants must have their own ticket. Unaccompanied minor bookings made at the airport will incur an additional service fee. Make sure your child rehydrates regularly on the flight, particularly on longer flights to counteract the dry air onboard. When it comes to air travel, the fare structure is even less forgiving. Flights Vacation Rentals Find out more about inflight dining, entertainment, seat maps and more. Connect with a local pet sitter to mind your pet while you're on holiday. full name and contact details of the authorising adult and their relationship to the child travelling. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. The person delivering the Unaccompanied Minor to the airport, must remain at the airport until the flight has taken off (until the flight is in the air). Additionally, where possible, our representatives will ensure children are adhering with social distancing guidelines at boarding gates and during transit. If you need to make changes to an unaccompanied minor's booking, please contact your local Qantas office and ensure the request for the child to travel as an unaccompanied minor is transferred to the new flight. Qantas airport customer service staff (in the event of a disruption). View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Qantas Airways are continually updating their policy as the worldwide travel situation changes with Coronavirus (COVID-19). Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Platinum One members are invited to enjoy special privileges at the Museum of Old and New Art including a complimentary upgrade and more. The fee applies for both destinations. A supervision fee of A$50 for domestic flights and A$90 for international flights will apply per unaccompanied minor per destination. Get the latest flight sales and travel reviews straight to your inbox. The bassinet size is 28in x 12in/71cm x 31cm and the depth is 10.5in/26cm. Important changes have been made to the documentation requirements when travelling with children and infants to/from South Africa. Take this opportunity to tell us of any allergies or special dietary requirements you or your child may have. Children ages 12-15 years are not required to travel as unaccompanied minors, but the service is optional for this age group as well. Earn Qantas Points when riding with Uber to and from eligible Australian airports. Book city tours, hop-on-hop-off buses, organised tours and more. Excess:… Examples of over-the-counter medication may include Panadol, antihistamines and hydrocortisone creams/ointments. Qantas considers a child under 12 years to be an unaccompanied minor if the child is travelling without the supervision of: If your child is not booked as an unaccompanied minor where required, your child may not be accepted for travel alone and may be denied travel at the airport. Children travelling alone must be capable of self-administering their medication in order to travel alone. Disclaimer: ^ Excluding domestic flights departing from an international terminal. A parent or guardian must complete our Unaccompanied Minor Wallet before check-in. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Children under 8 years of age, travelling in a different cabin class to their parents, are considered Unaccompanied Minors and pay the full adult fare. The supervision fee applies. If preferred, you can choose a Seat with Bassinet in advance online, so you and your family can travel together in more comfort. Unaccompanied minors cannot be booked on connecting flights with a transit time of more than 4 hours. The "Main Contact" nominated by the Parent, Guardian or Responsible Adult on the unaccompanied minor travel document, must be available by telephone at any time without delay while the unaccompanied minor is in Qantas' care. For travel to the USA, the child's parent or guardian must be present when delivering the child to the airport. Book your perfect holiday with a flight and accommodation package. For all other routes, children must travel at the adult fare. After landing, the Qantas cabin crew member will hand the child over to the nominated pick up person. Whether you’re booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Some Australian states and territories have introduced new measures, including additional health and safety protocols, in response to Coronavirus that may impact your child's interstate travel. Layers will allow you to adjust easily according to the cabin temperature. For international flights, the unaccompanied minor will be assisted with arrival procedures by Qantas ground staff. The fare quoted on the kulula.com website is the fare that you will pay at that point, if you complete the booking. Children and infants must have their own ticket. **Car seats may be used for infants and children aged between 6 months and 36 months only. Book car hire and airport transfers around the world. What are the fees associated with this service? Change tables are available onboard in selected washrooms. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. Buy flight and unique experience vouchers. Also add a $40 booking fee per unaccompanied minor per destination for bookings made through a Qantas office for domestic flights. Children younger than 5 years traveling alone are not accepted on Qantas flights. Please also impress on your child the importance of keeping all documentation, including his or her passport, safe at all times. If you require a bassinet on board, you must notify Qantas at the time of reservation. Use your points for flights, upgrades, hotels, or car hire. Infants under 2 years without a seat reserved, held in the parent’s lap, travel free of charge on domestic flights and for 10% of the applicable adult fare (plus taxes and surcharges) on international flights.. For both domestic and international flights, Qantas Airways offers special airfares for children and infants. Fly with Qantas Airways to see the difference. To make it a smooth journey for you and your child, we’ve put together some handy tips based on feedback from the many parents who've travelled with (and work for) us: Create sale alerts with the Qantas smartphone app or subscribe to Red Email. If you do plan to use a car seat, we recommend you contact us to make your booking at least 7 days prior to travel, as you'll need to book and purchase a separate seat and receive pre-approval for your device at least 24 hours before departure. Before travel, ensure you check the latest government travel requirements, which apply to everyone travelling including children. Checked:Economy and Premium Economy flyers are permitted to bring 23kg in checked luggage. These measures include the provision of face masks, the active use of hand sanitiser, and sanitising wipes for use onboard. For all flights, the nominated pick up person will collect the child. All infants booked online are booked without a seat and must travel either in the lap of the adult travelling with them or be placed in the bassinet if available when permitted during flight. Download our free online tools for individuals with dexterity limitation. Buy flight and unique experience vouchers. Get ready for your big adventure with our dedicated family section. Ways to check-in for your flight including online and on your mobile. In addition, on international flights, the unaccompanied minor will need his or her own passport and all country specific travel documents, including any visas or authorisation letters. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Upgrade your web browser for an enhanced experience. Track updates on extreme weather or other major issues that may impact your flight. Fare conditions are based on your departure and arrival country. In the event that the nominated pickup person doesn’t meet the unaccompanied minor upon arrival at the gate for domestic flights or at the designated area for international flights and we cannot contact the main contact, Qantas may take any action it deems appropriate including handing the child over to the police. Hand luggage:Economy flyers are allowed one piece up to 7kg. Baggage allowances for infants vary according to your destination - but they include a collapsible stroller or push-chair, collapsible cot or bassinet; or car seat or baby capsule. Read more about checked baggage allowances and carry-on baggage allowances for infants and children. Book travel insurance for your next trip. If your child becomes ill during travel and alternative arrangements need to be made, the parent or guardian or responsible adult identified in the Qantas Unaccompanied Minor travel Documentation is solely responsible for making such arrangements. They must travel with a person at least 15 years who is an immediate family member or has written permission from the child’s parent or guardian. You can also view it online at Manage booking. Domestic Flights: 55 AUD/NZD each way Track updates on extreme weather or other major issues that may impact your flight. Book 10 or more passengers travelling to the same destination. Use your points for flights, upgrades, hotels, or car hire. Qantas has a different system for infants, 10 per cent of the adult fare and 75 per cent from ages two to 11. Renowned service, onboard inclusions and an award-winning airline, fly with us and discover the Qantas difference. Change or cancel flights, redeem a flight credit, check in and more. For travel to the USA, the child's parent or guardian must be present when collecting the child from the terminal. Children of any age could earn Qantas Points on flights (so long as they are not travelling on an infant fare and have their own seat), hotel bookings and more ^. Start your trip in the exclusive surrounds of one of our world class airport lounges. Subscribe to Red Email for the latest flight specials. Deals on Qantas flights across a range of Australian and international destinations. If you are considering cancelling flights booked on Qantas Airways, please contact the airline directly - for the the most recent updates about travel alerts, cancellation fees and contacting Qantas Airways, see: Qantas Airways Travel Advisories & Policies You'll need to request the wallet from your Qantas office or travel agent. Travelling with your family is a great experience and we strive to seat families together whenever possible. Read more about using child car seat and restraints inflight on Qantas flights, including how to obtain pre-approval. for an international flight or a domestic flight departing from an international terminal, the time to meet a Qantas ground staff representative who will escort the child through Customs and Immigration to the departure gate. Find departure and arrival information and view our on time performance. Infants less than 8 days old may be accepted to travel under the following circumstances: You'll need to request the wallet from your Qantas office or travel agent. Information about visas, health and more. Bassinets are only available on domestic flights operated by A330 aircraft and cannot be booked in advance, but can be requested at the time of check-in, subject to availability. Contact a Qantas office to book travel for an unaccompanied minor travelling on a Qantas international flight, or on a Qantas domestic flight that departs from an international terminal (numbered QF1-399). Qantas starts fees for children travelling alone. From 19 March 2020, the unaccompanied minor supervison fee is charged per destination. If you need to travel within seven days of delivery, you'll need to get Qantas medical clearance by completing our medical travel clearance form (PDF) and emailing it to Qantas special handling. Options for mobility and medical assistance and first-time flyers. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Earn Qantas Points when riding with Uber to and from eligible Australian airports. For domestic flights there is usually no difference between an adult fare and a child fare, however certain fees or taxes might be lower. Qantas is required to check that passengers travelling to and from South Africa with a child, hold appropriate documents outlined above. If your child's itinerary includes any travel on an airline other than Qantas, including a connecting flight, you must make your booking through a Qantas office. We offer this service on selected connecting Qantas flights and you can conveniently book online for domestic flights. other documents issued by the Commonwealth or authority of Australia, or an Australian State or Territory, which can include: current University Photo Identification Card; current APEC card – Australian issued only. We recommend you make your unaccompanied minor booking online, in advance of travel. Bookings can’t be accepted for unaccompanied minors when the itinerary includes a connection to or from American Airlines. © Qantas Airways Limited ABN 16 009 661 901, Your rights under the Australian Consumer Law, Qantas Australian Domestic network changes, Temporary inflight and airport service changes, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Physical Qantas Frequent Flyer card and kit distribution, Big Points Sale | Points Plus Pay - Flights, American Express Ultimate Experience Competition, Double Status Credits on Qantas flights to Ballina, Triple Qantas Points on Qantas flights across Australia, Must be booked and travelling with an adult (parent or guardian), Must be less than 2 years of age, weigh less than 11kg and be able to lie flat in the bassinet at the time of travel. The supervision fee applies. Get ready for your big adventure with our dedicated family section. There is no additional service offered to Young Passengers. If you’re making a booking and your infant has not been born yet, make the booking for your own travel. Upgrade your web browser for an enhanced experience. If the infant doesn’t comfortably fit within the specifications of a bassinet, they must travel in the lap of the adult travelling with them. Unaccompanied minor bookings made at the airport will incur an additional service fee. You must book your child as an unaccompanied minor through a Qantas office or travel agent for an unaccompanied minor travelling on a Qantas international flight or on a Qantas domestic flight that departs from an international terminal. ... or sibling over the age of 15. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Change or cancel flights, redeem a flight credit, check in and more. When checking in at the airport notify the check-in agent that your child is travelling unaccompanied and hand over the completed Qantas Unaccompanied Minor Documents. Children holding South African passports are still required to provide supporting documents, in line with the requirements of the Children’s Act. Connect with a local pet sitter to mind your pet while you're on holiday. If you intend for your child to travel on another airline, make sure you check with the other airline regarding eligibility for children to travel unaccompanied. With our interactive map it's easy to plan your next trip using money or Qantas Points. Disclaimer: ~ Including domestic flights departing from an international terminal. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. an itinerary includes an overnight stopover or the last flight of the day, the itinerary includes connecting flights departing from different airports in the same city, the itinerary includes a flight not operated by Qantas (even if it has a QF flight number). It is also mandatory for children ages 5-11 on domestic flights. Unaccompanied minor bookings made at the airport will incur an additional service fee, You may request that your child travels as an unaccompanied minor with the, At your request, your child can travel as an unaccompanied minor with, $50 for domestic flight per unaccompanied minor per destination. Domestic flight, particularly on longer flights to counteract the dry air onboard big. Ticket and occupy their own seat months only requested at the time of,... Infant as any medicine from a doctor or dentist ( on prescription ) and from the United States of,. 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Seats may be used for infants and children Exit Row seating requirements connecting flights! Doctor so you can start earning great rewards and more from eligible Australian airports required for travelling! Could be denied entry international destinations American Airlines please read our information on and. Services ( including a domestic sector from an international terminal of booking, advise us of of! From the Qantas Frequent Flyer program receive a welcome pack, including their own seat infant any! Office and get answers to other questions America, important information to provide supporting documents, in advance travel... This service on selected connecting Qantas flights and a $ 40 booking fee per unaccompanied minor the...